Privacy Policy

At Vincent Express Logistics, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

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1. Information We Collect

We collect the following types of information when you use our website and services:

a. Personal Information

When you schedule a delivery, create an account, or contact us, we may collect personal information, such as:

- Name

- Email address

- Phone number

- Delivery and billing address

- Payment information (credit card details or other payment methods)

b. Non-Personal Information

We also collect non-personal information related to your interactions with our website, such as:

- IP address

- Browser type and version

- Pages visited and time spent on the site

- Referring websites

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2. How We Use Your Information

We use the information we collect for the following purposes:

- Processing Deliveries: To facilitate your orders and ensure that your deliveries are completed on time.

- Customer Service: To respond to your inquiries, provide customer support, and send important updates regarding your deliveries.

- Billing: To process payments for services rendered.

- Improvement of Services: To analyze how users interact with our website and improve our offerings, functionality, and user experience.

- Marketing Communications: With your consent, we may send you promotional offers, newsletters, or updates on new services. You can opt out of these communications at any time.

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3. Data Sharing and Disclosure

Vincent Express Logistics does not sell or rent your personal information to third parties. However, we may share your information in the following situations:

- Service Providers: We may share your personal information with trusted third-party providers who assist in fulfilling deliveries, processing payments, or maintaining our website. These providers are contractually obligated to protect your data and use it only for the services they perform on our behalf.

- Legal Compliance: We may disclose your personal information if required by law or in response to a legal request (e.g., court orders, government regulations).

- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze how visitors use our site, remember user preferences, and deliver targeted advertisements.

You can control or delete cookies through your browser settings, but note that disabling cookies may affect the functionality of our website.

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5. Data Security

We take the security of your personal information seriously and have implemented various measures to protect it, including encryption, secure socket layer (SSL) technology, and regular security audits.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

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6. Your Data Rights

As a user, you have the following rights regarding your personal information:

- Access: You can request a copy of the personal data we hold about you.

- Correction: You can request corrections to any inaccurate or incomplete personal data.

- Deletion: You can request that we delete your personal data, subject to certain exceptions (such as when we are legally required to retain the data).

- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails.

To exercise any of these rights, please contact us at [email protected].

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7. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete it promptly.

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8. Third-Party Links

Our website may contain links to third-party websites. Vincent Express Logistics is not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any third-party website they visit.

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9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent revisions. We encourage you to review this policy periodically to stay informed about how we protect your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vincent Express Logistics

Email: [email protected]

Phone: (321) 459-6299

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By using Vincent Express Logistics' website and services, you agree to this Privacy Policy. Thank you for trusting us with your personal information.